FAQ

Click on some of the most frequently asked questions
below to see if we have your answer.

No, it is not necessary to create an account on our website to place an order for your desired product. However, creating an account can help you get other important information associated with your past and present orders.
It will help you review our products, also check your previous /pending/ present orders. Moreover, you will also be able to cancel the order and exchange the purchased item. You have to simply register with your name, email address, mobile number and a password of your choice.

All ordered products are dispatched within 24 hours (i.e. excluding Sundays and Public holidays).

Moreover, you will also receive a confirmation email and a text message on your registered details with a tracking ID, which can help you track your order.

You can pay for your purchased order by using the following payment methods:

i. Cash On Delivery

ii. Debit Card and Credit Card

iii. Net Banking

Yes, we provide you Cash On Delivery (COD) service on every product all over India.

A minimum fee of Rs. 50 for orders up to Rs. 448 will have to be paid by the customer. And no delivery fee will be charged for the orders above Rs. 449 across all over India.

You can expect the delivery of purchased item within 7-8 working days. And for the locations which are in the difficult coverage area, it may take the time of 10-12 working days.

You can cancel your order by going to the “ My Account” section and clicking on the “ Cancel Order” option. Or else you can also contact our customer care team at +91-82956-48888.

We will be happy to assist you in an appropriate way for the cancellation process.

Yes, considering our customers’ convenience, we also accept orders over the telephone.

Please call us at +91-82956-48888 to place your order and give us a chance to help you with the best possible assistance.

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