At Dr. Ortho Store
, we continuously endeavor to provide you the best and easiest shopping experience. However, Dr. Ortho Store
is not responsible for any damaged or opened product after delivery, we will not exchange or return any used or opened product once delivered. Dr. Ortho Store
is not responsible for any damage caused after product delivery.
In the situation of any problem or quality issue associated with the delivered product, you can contact our customer care service team at 08295648888
or email us at firstname.lastname@example.org
. within 24 hours of the product delivery.
• We can exchange or return any product if the received item is unused, intact, saleable and in an undamaged condition with original packaging and receipt.
• Return and exchange requests will be subject to checking and inspection by Dr. Ortho
• The product should be in its original packaging & with the product invoice.
• Postage & shipping will not be refunded.
• Once your request accompanied with return or exchange is accepted, the further process will be completed within 7-21 working days.